Terms

TERMS AND CONDITIONS

Last updated: Nailz Lab

These Terms and Conditions ("Terms") govern your use of the Nailz Lab website and the purchase of products from Nailz Lab ("we," "us," or "our"). By accessing our website or making a purchase, you agree to be bound by these Terms.

1. COMPANY INFORMATION

Company Name: Mila Secrets LLC
Registered Address: 1209 Mountain Road PL NE STE R. ALBUQUERQUE, NEW MEXICO.
Company Registration Number: 0008043542
Email: contact@nailzlab.com

2. ACCEPTANCE OF TERMS

By using our website or purchasing our products, you confirm that:

  • You are at least 18 years old or have parental consent

  • You have the legal capacity to enter into these Terms

  • All information provided is accurate and complete

3. PRODUCTS AND SERVICES

3.1 We sell nail care products including nail growth serums and related accessories.

3.2 Product descriptions, images, and specifications are provided for guidance only and may vary slightly from actual products.

3.3 We reserve the right to modify or discontinue products without prior notice.

3.4 All prices are displayed in British Pounds (£) and include VAT where applicable.

4. ORDERING AND PAYMENT

4.1 Orders are subject to acceptance and product availability.

4.2 We reserve the right to refuse or cancel orders for any reason.

4.3 Payment must be made in full at the time of ordering.

4.4 We accept major credit cards, debit cards, and PayPal.

4.5 All transactions are processed securely through encrypted payment systems.

5. DELIVERY AND SHIPPING

5.1 We deliver within the United Kingdom.

5.2 Delivery times are estimates and not guaranteed.

5.3 Risk of loss passes to you upon delivery.

5.4 Shipping costs are clearly displayed at checkout.

5.5 We are not responsible for delays caused by postal services or customs.

6. RETURNS AND REFUNDS

6.1 You have the right to return unused products within 30 days of receipt.

6.2 Products must be returned in original packaging and condition.

6.3 Return shipping costs are the customer's responsibility unless the product is faulty.

6.4 Refunds will be processed within 14 days of receiving returned items.

6.5 Refunds will be made to the original payment method.

7. PRODUCT WARRANTIES AND DISCLAIMERS

7.1 Our products are cosmetic items for external use only.

7.2 Results may vary between individuals.

7.3 We do not guarantee specific outcomes or timeframes.

7.4 Products have not been evaluated by the MHRA for medical claims.

7.5 Discontinue use if irritation occurs and consult a healthcare professional.

8. LIMITATION OF LIABILITY

8.1 Our liability is limited to the purchase price of the product.

8.2 We are not liable for indirect, consequential, or special damages.

8.3 We do not exclude liability for death, personal injury, or fraudulent misrepresentation.

8.4 Nothing in these Terms affects your statutory consumer rights.

9. INTELLECTUAL PROPERTY

9.1 All content, trademarks, and intellectual property belong to Nailz Lab.

9.2 You may not reproduce, distribute, or modify our content without permission.

9.3 The "Nailz Lab" name and logo are our registered trademarks.

10. PRIVACY AND DATA PROTECTION

10.1 We collect and process personal data in accordance with UK GDPR.

10.2 Please refer to our Privacy Policy for detailed information.

10.3 By using our website, you consent to our data practices as outlined in our Privacy Policy.

11. CONSUMER RIGHTS

11.1 These Terms do not affect your statutory rights under UK consumer protection law.

11.2 You have the right to receive goods that are as described, fit for purpose, and of satisfactory quality.

11.3 If products are faulty, you may be entitled to repair, replacement, or refund.

12. PROHIBITED USES

You agree not to:

  • Use our website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Interfere with the proper functioning of our website

  • Post harmful, offensive, or inappropriate content

  • Violate any applicable laws or regulations

13. FORCE MAJEURE

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.

14. GOVERNING LAW AND JURISDICTION

14.1 These Terms are governed by the laws of England and Wales.

14.2 Any disputes will be subject to the exclusive jurisdiction of English courts.

14.3 We will attempt to resolve disputes through negotiation before legal action.

15. MODIFICATIONS

15.1 We may update these Terms at any time without prior notice.

15.2 Changes take effect immediately upon posting on our website.

15.3 Continued use of our website constitutes acceptance of modified Terms.

16. SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force.